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About Switchdoc labs

SwitchDoc Labs, LLC is a software and hardware engineering company producing specialized products and designs for the small computer industry maker movement (Raspberry Pi, Arduinos and others).

The Chief Technical Officer and co-founder of SwitchDoc Labs is Dr. John C. Shovic. He has worked in industry for over thirty years and has founded multiple companies: Advance Hardware Architectures, TriGeo Network Security, Blue Water Technologies, InstiComm, LLC, and bankCDA. He has also served as a Professor of Computer Science at Eastern Washington University, Washington State University and the University of Idaho. Dr. Shovic has given over 70 invited talks and has published over 50 papers on a variety of topics on Arduino’s, Raspberry Pi’s, iBeacons, HIPAA, GLB, computer security, computer forensics, embedded systems and others.

Shipping AND Delivery

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.